Account Services

Payment Options
Chariton Valley Electric Cooperative offers several convenient ways to pay your bill. Make life a little simpler and pay your electric bill without writing a check.

• Bank Draft: Learn how you can pay your bill automatically.
• Budget Billing: Pay the same amount on your bill each month.
• Credit Card Payment: Pay your bill by credit card. — Pay online now
• Electronic Check Payment: Save time. Pay by E-Check. — Pay online now
• Drop Box Locations: Find out where to drop off your payment.

Questions About Your Bill?
Chariton Valley Electric Cooperative wants to help you understand your monthly bill. Please check out the following information for answers to your questions.

• Important Billing Answers
• Consumer Rights and Responsibilities
• How to Read Your Electric Bill
• Common Causes for a “High Bill”

Account Maintenance
Find the information you need to start,
transfer, or stop electrical services below.

• New Construction
• Moving into an Existing Service
• Stop Service or Change Address

Forms

• Application for Membership and Electric Service Form: Residential
• Application for Membership and Electric Service Form: Business
• Change of Address Form
• Letter of Credit Request Form

Feel free to contact our office should you have questions or need further assistance. Our customer service representatives will be happy to help you.
Phone: (641) 932-7126 or (800) 475-1702

Fee Information

Iowa Utilities Board
Find out about low-income energy assistance (LIHEAP)
and customer complaint information.