Deposit – New Build
A new service without an account history pays a $130.00 deposit.
Deposit – Existing Location
A new member at an existing residence with prior service pays the highest bill in the previous 12 month period at that location. The deposit fee may be waived with an acceptable letter of credit from the member’s former utility provider showing consecutive on-time payments for the last 12 months. Once CVEC receives 12 consecutive on-time payments, your deposit will be applied as a credit to your account.
Transfer of Service
When you request a transfer of service you will be charged a fee of $15.00 plus tax.
Connect Fee – Non-Energized
A $50.00 fee plus tax will be charged when you connect a non-energized location.
Connect Fee – New Build
All new builds will be charged a fee of $50.00 plus tax.
24 Hour Hanging Notice
A $50.00 fee is charged when a 24 hour notice for non-payment is posted at the location.
Reconnect Fee – Remote
If you disconnect your service and later reconnect the same service a $25.00 fee plus tax will be applied.
Reconnect Fee – Onsite
If your service is disconnected, you will be subject to a $50.00 reconnect fee plus tax during office hours of 8:00 a.m. to 4:30 p.m. Monday through Friday.
Reconnect Fee – Non-Payment
If your service is disconnected for non-payment, you will be subject to a $50.00 reconnect fee during office hours of 8:00 a.m. to 4:30 p.m. Monday through Friday. Reconnection of non-payment accounts will require payment of all past due amounts. An additional deposit may also be assessed to you.
After Hours Reconnect Fee – Remote
If your service is disconnected and you request reconnection after 4:30 p.m. you will be required to pay $87.50 plus tax.
After Hours Reconnect Fee – Onsite
If your service is disconnected and you request reconnection after 4:30 p.m. you will be required to pay $175.00 plus tax if we must come to the location.
Disconnect Fee – Remote
A $25.00 fee plus tax will be applied when the meter is requested to be disconnected and is no longer energized.
Disconnect Fee – Onsite
A $50.00 fee plus tax will be applied when the meter is requested to be disconnected and must be done at the physical location.
Non-Pay Disconnect Fee
If your location is disconnected for non-payment a $50.00 fee will be charged.
A $30.00 fee will be assessed for any checks, electronic checks or debit cards that are declined by your financial institution. Additionally, your bill will be considered unpaid which could lead to disconnection and additional fees.
Late Payment Charge
A 1.5% penalty will apply if your payment is received after the due date printed on your bill. Please contact our office at 641-932-7126 or 800-475-1702 for information about our current rates.
*For a full listing of fees, call our office at 641-932-7126